Thursday Things that Must Go

1. Employees who refuse to follow instructions.

2. Employees who refuse to follow instructions and then sound like an idiot on the phone trying to represent the firm.

3. Employees who refuse to follow instructions and then sound like an idiot on the phone trying to represent the firm in a matter that they have zero experience with and I am 100% sure the person on the other end of that phone call knew as well.

Believe in yourself sugar pants, because the rest of us think you're an idiot.

Feel free to add your things that must go in the comments.  :-)